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CBS 5 Investigates With Anna Werner

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Apr 13, 2006 2:34 am US/Pacific

Girl's Letter To Apple Gets Legalese Reply

by Anna Werner

(CBS 5) You wouldn't think a letter from a third-grader could change a company's corporate practices.

But that's apparently exactly what happened after CBS 5 became interested in an unusual complaint from a viewer.

A South Bay mom told CBS 5 that her young daughter's letter offering suggestions on how to improve the Apple iPod prompted a harsh response from the company.

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: CBS